You can use your email to create a Tripick account in just seconds, or use a Facebook, Google + or Twitter account to create a Tripick account in just one tap. If you prefer to sign up with your email, you only need to enter your first name, last name, birth year, mobile phone number, and password. From the homepage, go to Sign up, follow the instructions, and you’re away!
Tripick has a free sign-up process. However, it’s mandatory to sign up if you wish to use Tripick services, which connects riders and drivers, and saves you money on your future travel plans. Being a member of Tripick enables you to offer seats in your vehicle and travel at the best price to thousands of destinations, with various kinds of offers for every milestone in your Tripick journey!
Tripick has an internal messaging system that allows you to communicate with the community through us, without ever disclosing your email publicly. You will only ever receive emails from us, and you can indicate what kind of email notifications you would like to receive here.
The Facebook application connects with Tripick in order to allow you to sign up and then log in to your Tripick account quickly. We do this by syncing the information required by Tripick when creating your profile. Whenever you log into your Tripick account in the future, you will be able to do so with your Facebook account with a single click.
Google + connects with Tripick to allow you to sign up and then log in to your Tripick account quickly on Tripick. We do this by syncing the information required by Tripick when creating your profile. Whenever you log into your Tripick account in the future, you will be able to do so with your Google + account with a single click.
Twitter connects with Tripick to allow you to sign up and then log in to your Tripick account quickly on Tripick. We do this by syncing the information required by Tripick when creating your profile. Whenever you log into your Tripick account in the future, you will be able to do so with your Twitter account with a single click.
Click on the “Contact us” page.
https://classydrives.com/faq
Click on the “Contact us” page.
https://classydrives.com/faq
Click on the “Contact us” page.
https://classydrives.com/faq
You can learn more about the levels we use to define your experience with Tripick below:
Cancelling 72 hours or more before departure
- Rider is compensated booking fees from the driver
Cancelling between 72 and 48 hours before departure
- TriPick will charge transaction fees + 5% of the total fare from the driver.
- Rider is compensated for 25% of the fare + booking fees ($10) from the driver
Cancelling between 48 and 24 hours before departure
- TriPick will charge transaction fees + 5% of the total fare from the driver.
- Rider is compensated for 50% of the fare + booking fees ($10) from the driver
Cancelling between 24 hours till start ride or no show
- TriPick will charge transaction fees + 10% of the total fare from the driver.
- Rider is compensated for 90% of the fare + booking fees ($10) from the driver
Canceled trips can be found under the “Recent Trips” section on the Tripick application.
You could be charged for multiple reasons please check you receipt and driver policies for more information.
If the driver cancels the trip they will be charged according to tripick’s driver cancellation policies.
Cancelling 48 hours or more before departure
- TriPick will hold Booking Fees ($10) & transaction fees and refund the remaining amount to the rider.
Cancelling between 48 and 24 hours before departure with 1 or less bags
- Driver will receive 20% of the cost of the seats.
- TriPick will hold 5% of the cost of the seats + booking Fees ($10) + transaction fees and refund the remaining amount to the rider as rider credit. Cancelling between 48 and 24 hours before departure with 2 or more bags
- Driver will receive 20% of the cost of the seats + 20% of the extra fees (luggage)
- TriPick will hold 5% of the cost of the seats + 5% of the extra fees (luggage) + booking Fees ($10) + transaction fees and refund the remaining amount to the rider as rider credit.
Cancelling 24 hours before departure or a no show with 1 or less bags
- Driver will receive 50% of the cost of the seats.
- TriPick will hold 25% of the cost of the seats + booking Fees ($10) + transaction fees and refund the remaining amount 25% to the rider as rider credit. Cancelling 24 hours before departure or a no show with 2 or more bags
- Driver will receive 50% of the cost of the seats + 50% of the extra fees (luggage)
- TriPick will hold 25% of the cost of the seats + 25% of the extra fees (luggage) + booking Fees ($10) + transaction fees and refund the remaining amount 25% to the rider as rider credit.
Canceled trips can be found under the “Recent Trips” section on the Tripick application.
ou could be charged for multiple reasons please check your receipt and rider policies for more information.
If the riders cancel the trip they will be charged according to tripick’s riders cancellation policies.
Emergency information is kept in case of any emergency such as health, or if the sos button is clicked for whatsoever reason.
Tripick sends your location and any relevant trip information to your emergency contact.
Tripick takes SOS very seriously that's why we provide multiple screens so this doesn happen. In case of accidental presses your account may be suspended or blocked. Please use this only in emergency situations.
Phishing is an attempt to trick you into giving up your Tripick account information (email, phone number or password). Phishing attempts are often made using an unsolicited email or SMS that contains a link or attachment that goes to a fake login page. Tripick employees will never contact you via email or phone requesting your account information, including your password or email address.
If you are prompted to enter your Tripick account email or password, make sure the URL in the address bar of your browser displays https://www.Tripick.com.
If you receive a message claiming to be from Tripick, asking you to go to an external link that isn't from https://www.tripick.net, don't click the link and don't respond with any information.
- Use a unique password that you don't use on other websites
- Make sure your password contains at least 10 characters, lowercase and uppercase letters, numbers and at least one symbol
- Only provide your login info on https://www.tripick.net
- Make sure your computer has the most recent updates and antivirus software
Background checks are conducted for both your and your riders safety. Thus Tripick’s background check is a necessary safety measure taken to assure safety and provide a peace of mind.
Everyone who signs up to offer trips from the Tripick application must undergo a background check. As part of your application for Tripick, you’ll fill out a background check consent form.
This involves providing your social security number and checking the boxes that agree to their background check. Checking these boxes confirms that you’ve read the lengthy legal documents that provide details on how the background check works, including Federal Fair Credit Act laws and Tripick Disclosure agreements.
All the personal information provided to Tripick is handled in a very secure manner.
Only Tripick will have access to your personal information.
Yes, Tripick requires both identity and background verifications for all its drivers.
No, you may not offer any trips if your identity and background checks are not verified.
Identity verification denial can be for many reasons, it could be that the ID was not clear, expired or did not match the information on account. You can try again after reaching out to Tripick Support.
If you received a background check report that you believe contains inaccurate or incomplete information, please contact Checkr, Tripick’s third-party background check provider, by replying to the email you received from them or using the link below. Tripick is not able to amend your report.
Please note that Checkr does not determine the standards used to evaluate eligibility to offer trips with Tripick and is not involved in the decision. Tripick makes a decision based on the report (or amended report) that Checkr provides.
Checkr can only assist with a dispute if the information in your background check report is inaccurate or incomplete.
As a driver, you can take as many bags as needed as long as there is baggage space for each seat you’re offering
Each rider is allowed one carry-on bag and additional luggage at a charge. Luggage may not be available for trips if other riders have booked additional luggage on their account. Its recommended you book a trip in advance so you can secure your luggage.
Luggage cost is 25% of the cost of seats. For example, if each seat offered was $50 dollars an additional bag would be $12.50
Yes, as long as the items can fit in your foot rest or are small enough to be in your lap and do not interfere or cause any disturbance to the other riders.
The driver holds no responsibility for the rider's luggage. The driver and Tripick hold no responsibility for any damage that may be caused to the luggage during any trip.
You can contact Tripick support to receive assistance on this matter.
A close up photo of your ID
A photo of you holding your ID next to your face
Always: We may collect location information at any time, even when you're not actively using the Tripick app. If a service needs "Always" we'll ask for your permission when you enable the service.
While using the app: We may collect location information when the app is visible on your screen or when you have requested a ride and during your trip. You'll get an iOS notification on screen if location is being collected in the background when you are in the "While Using" setting.
Never: This option disables location services for the Tripick app. You can still use the app, but you'll need to enter your pickup and dropoff locations manually. Location information will be collected from the driver during your trip and linked to your account, even if you have disabled location services for your app.
Precise Location: This option disables precision location services for the Tripick app. When off, you can still use the app, but you'll need to enter your pickup and dropoff locations manually. Precise Location information will be collected from the driver during your trip and linked to your account, even if you have disabled precise location services for your app.
You can always manage your location settings in your device's location preferences under the Tripick app.
Sharing with Cities and Governments
In some instances, we're required to share information about the trips taken on our service with cities, governments and local transportation authorities.
To meet these requirements, we collect geolocation and timestamp data from the vehicles on our platform.
This data provides cities with information on where each trip starts, stops, and the route taken on the trip. None of the trip data we provide to cities is collected from your personal mobile device or directly identifies you, but the trip data could be identifiable to you, with some effort. In such cases, we will inform you prior to the trip.
Note: There are special circumstances, such as preventing fraud and responding to safety incidents, where Tripick may collect background location for any rider in the "While Using" setting. A notice would appear in such a case.
We treat your location information in accordance with our User Privacy Notice.